Our Publications

Documents

Better Homes Brighter Future [PDF 743K] Our bid for resources under the Arms Length Housing Management programme. Council Plan 2003/04 [PDF 1063k] You can view the Council Plan for 2003/04 which lets you know what the Council is planning to do in the coming year. Tackling Fuel Poverty - Beacon Council Toolkit [PDF 842k] View a copy of the Beacon Council Toolkit to assist local authorities and others in developing plans to tackle fuel poverty. Audit Commission Inspection Report on Blyth Valley Housing Services 2003. View a copy of the inspection report on our services. Audit Commission Inspection Report on Blyth Valley Housing Services 2005. View a copy of the inspection report on our services Housing Business Plan 2003-2008.  [PDF1613k] View a copy of our Housing Business Plan which sets out the key issues and priorities facing the housing service. Company Accounts 2002/03  [PDF 656k] View a copy of the accounts for our 1st year of operation from the 15th February 2002 to 31st March 2003. Race Equality Scheme View a copy of our Race Equality Scheme which sets out how we plan to meet our obligations under the Race Relation legislation. Race Equality Impact Assessment - Guide for Service Managers View a copy of our guide for managers on how to conduct a Race Equality Impact Assessment. Resident Participation Compact  [PDF 1781k View a copy of our full Resident Participation Compact here. Service Standards At your service [PDF 264K] Describes the service you can expect to receive from Blyth Valley Housing Limited.

Tenancy Agreements Introductory Tenancy Agreement [PDF 822K] Outlines the terms and conditions of our Introductory Tenancy Agreement.  Secure Tenancy Agreement [PDF 914K] Outlines the terms and conditions of our Secure Tenancy Agreement.

HomeFinder - Our Lettings Service Homefinder - Finding a Home to Rent in Blyth Valley [PDF 685k] A Leaflet explaining how you apply for homes using the Homefinder service. Homefinder - Guide to Homefinder Lettings Service [PDF 588k] A Leaflet explaining how our Homefinder lettings system and policy works. Leaflets - General Adaptations to Your Home Leaflet [PDF ] An information leaflet explaining how you can go about having your home adapted to suit the needs of someone with a disability. Anti-Social Behaviour Leaflet [PDF 561k]  An information leaflet on what can be done about anti-social behaviour.   Caretaking Service [PDF 551k] A guide to our caretaking service for residents in flats. Decoration Voucher Scheme [PDF 1033k] A guide to our decoration voucher scheme Domestic Violence [PDF 162K] Help and assistance for those at risk of domestic violence. Furniture Scheme [PDF 566k] A guide to obtaining furniture for your home through our furniture scheme. Gas Servicing [PDF 634k] A guide to gas servicing and why it is important to have your appliances regularly serviced. Racial harassment [PDF 768K] An information leaflet on what help and assistance is available if your are suffering racial harassment. Constant Barking can be Avoided [PDF 135k] An advice leaflet for dog owners who have a barking dog problem. How to apply for help if you are Homeless [PDF 585k]. An information leaflet on how to apply for help if you are homeless or threatened with homelessness, Homeless Unit - Lamb House [PDF 252k] An information leaflet explaiing the services and facilities that are available within our Homeless Unit at Lamb House based in East Cramlington. Incentive Scheme [PDF 903k] A leaflet that explains how you can get a reward from us for leaving your home in a good and clean condition. Letting Standard for Empty Properties [PDF 577k] A leaflet that sets out the standard that we aim to achieve before we let our homes to a new tenant. Motorbike Nuisance [PDF 746k]                      An information leaflet and advice on dealing with motorbike nuisance.  Not Happy with our Service - Tell Us (PDF 452K)   An information leaflet which explains our procedures for dealing with customer complaints. Paying your rent [PDF 740K] Your guide to paying your rent and the options available to you. Mortgage arrears and repossession [PDF 196K] Your guide to mortgage arrears and repossession. Making improvements to your home [PDF 646K] Your guide to the kinds of improvements you are entitled to make to your home. Housing Repairs [PDF 743K] Your guide to the repairs service you can expect from Blyth Valley Housing Limited. Resident Participation Compact [PDF] A shortened guide to the Resident Participation Compact. You can also view our full compact on this page. Your Guide to Resident Involvement [PDF]There are a wide range of opportunities for you to get involved. Leaflets - Improvement Schemes Electrical rewiring scheme [PDF 760K] Your guide to the electrical rewiring scheme. Electrical upgrade scheme [PDF 738K] Your guide to the electrical upgrade scheme. Central heating upgrade scheme [PDF 835K] Your guide to the central heating upgrade scheme. Bathroom replacement scheme [PDF 831K] Your guide to the bathroom replacement scheme. Kitchen replacement scheme [PDF 756K] Your guide to the kitchen replacement scheme. Roof replacement scheme [PDF 890K] Your guide to the Roof replacement scheme. Window replacement scheme [PDF 689K] Your guide to the window replacement scheme.